A woman in the San Francisco Bay Area was surprised when she went on a cruise when "authorized users" were mysteriously added to her Chase credit card account out of nowhere. She learned this from the U.S. Postal Service when 35 credit cards appeared in her mail.'
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| credit: ABC7 News San Francisco |
Bay Area Woman Was on a Cruise When 35 Credit Cards Arrived
Jodi Hayes of Walnut Creek, CA was traveling on a cruise with her husband in August 2024 when she was notified about mail from Chase. It turns out that 35 people were added to her Marriot Bonvoy Chase credit card account.
She said:
"I know I have good credit, but I've never seen anything like this ever. This fiasco ruined the end of our vacation." -Jodi Hayes
She contacted Chase about the issue, and she says their response was very "basic."
She says Chase claims it was due to a "computer glitch," and they offered to stop the cards from ever being activated.
Then the Chase fraud department contacted her to make a note on her account before giving her a new account number altogether.
She wanted them to tell her "We'll investigate it," but just proceeded to issue her a new account number and left it at that.
Sources:
Cortez, Joe. "‘I've never seen anything like this’: 35 strangers fraudulently added to California woman's Chase credit card as authorized users with the power to charge up to $19K." Moneywise.com. 23 September 2024.
