Tips from the F.B.I.

As recommended by the F.B.I.

Tips for Avoiding Internet Auction Fraud:

• Understand as much as possible about how the auction works, what your obligations are as a buyer, and what the seller’s obligations are before you bid.
• Find out what actions the website/company takes if a problem occurs and consider insuring the transaction and shipment.
• Learn as much as possible about the seller, especially if the only information you have is an e-mail address. If it is a business, check the Better Business Bureau where the seller/business is located.
• Examine the feedback on the seller.
• Determine what method of payment the seller is asking from the buyer and where he/she is asking to send payment.
• If possible, purchase items online using your credit card, because you can often dispute the charges if something goes wrong.
• Be cautious when dealing with sellers outside the United States. If a problem occurs with the auction transaction, it could be much more difficult to rectify.
• Ask the seller about when delivery can be expected and whether the merchandise is covered by a warranty or can be exchanged if there is a problem.
• Make sure there are no unexpected costs, including whether shipping and handling is included in the auction price.
• There should be no reason to give out your social security number or driver’s license number to the seller.

If you think you have been a victim of email fraud, visit the Internet Crime Complaint Center (IC3) to file a formal complaint.