Ubisoft Phishing Scam Email

Ubisoft Phishing Scam
I recently received a phishing email saying "Security update regarding your Ubisoft account - please create a new password"

Dear Member,
We recently found that one of our Web sites was exploited to gain unauthorized access to some of our online systems. We instantly took steps to close off this access, investigate the incident and being restoring the integrity of any compromised systems.

During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords.

Please note that no personal payment information is stored with Ubisoft, meaning your debit/credit card information was safe from this intrusion.

As a result we are recommending that you change the password for your account.

To enter your new password, click the link below:
[Phishing Link Removed from this post for safety reasons]

For any additional support enquiries, please contact our customer service via our support web site.

We sincerely apologize to all of you for the inconvenience. Please rest assured that your security remains our priority.

The Ubisoft Team

Note: Ubisoft has publicly announced that they have been hacked and 58 million Ubisoft accounts have been compromised, advising their users to change their passwords.

Ubisoft email not a phishing scam

The email shared was not a phishing scam, and you are advised to change your password immediately on the legitimate website.

However, there are times when reputable companies have been misrepresented fraudulently by hackers wanting to gain access to your accounts. Protect Yourself. Hackers Want Your Money. 

How can you identify if an email is a phishing scam?

For one thing, in the above email, the word enquiries is spelled wrong. Foreign hackers have trouble spelling words correctly. Correct spelling is "inquiries." This is one red flag.

Next, the phishing email asks the recipient to click on a link to change his or her password. Legitimate companies would never ask you to use a link in the email to change your information. This is where the hacker inserts a link to their website, which uploads your personal information into their database.

If you receive a security phishing scam email from Ubisoft, I would still advise not to click on the links in the email to change your password. Use the main website to log in and change your password.

If you think your account password was hacked, then report it directly to Ubisoft on the official website.


  1. This is a legit email, and a legit problem. A simple Google search of trusted Video Games/News websites would have shown you this!

    1. Like hell its legit. I've never created an account with these clowns and they sent me an email about suspicious activity. I know a scam when I see one.

  2. Thanks Martin. The post has been updated and you have been very helpful in uncovering the truth. The readers of this blog thank you.

  3. What if I don't remember my old password and it may have been used elsewhere?! I have to know what the old password was in order to ensure I have not used it on another site. Any advice? Besides the obvious hindsight.

  4. If you don't remember your old password and don't use the account anymore, then you need to attempt to log in and click "Forgot my password."

    If you did not have credit card or personal account information on your Ubisoft account, then you rest a little easier.

    Just because their database with 58 million users has been compromised, it doesn't mean that they will necessarily ever log in with your account, but there is a slight chance.

    If you are concerned that it might be the same as passwords you are using for other active sites, then change the passwords on other sites, and don't use the same password on different sites. Write your passwords down in a small notebook and keep it in a safe place (offline).


Email Phishing from Bedroom

Email Phishing from Bedroom