In August 2023, Nadwa Perket received a phone call claiming to be from Wells Fargo. Days later, $6,800 was taken from her bank account and sent to Florida.
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| Wells Fargo bank (stock photo) by Mike Mozart; CC BY 2.0 DEED |
A woman in her 60s from San Diego lost $6,800 from her Wells Fargo bank account after being tricked by a scammer who pretended to be a Wells Fargo bank employee. Nadwa Perket said she felt betrayed by the bank, which refused to reimburse her money.
California Woman Receives Scam Call and Loses Money from Bank Account
The U.S. Sun reported that Nadwa Perket from San Diego received a phone call in August 2023 from a man who claimed to be from the Wells Fargo fraud team. He told her that someone had tried to wire money to an account in Florida and that he needed to add extra security layers to her bank account.
Perket said the caller sounded very professional and convincing. She did not give him her password or username, but she did provide him with some personal information and a one-time access code that he requested.
A few days later, she got a notification on her phone that her account balance was low. She checked her account and found out that $6,800 had been withdrawn from her account.
Perket contacted Wells Fargo and reported the fraud, but the bank told her that "she had authorized the transaction" and that they would not refund her money. She said she was "shocked and angry that the bank did not protect her as a client."
She said:
"It didn't look fishy to them." -Nadwa Perket
She said she then had to borrow money just to pay her rent and that she felt like the bank did not care about her.
Questions for the Readers
- Do you think that commercial banks care about their customers?
- Do you think they will take care of customers that are victims of fraud?
- Have you ever seen fraudulent charges on your debit or credit card?
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