Apple iTunes Phishing Scam Email about App Purchases Made by a Minor

Apple iTunes gift card

Email from Apple iTunes about App Purchases Made by a Minor:

Dear iTunes account owner,

Apple is committed to providing parents and kids with a great experience on the App Store. We review all app content before allowing it on our store, provide a wide range of age-appropriate content, and include parental controls in iOS to make it easy for parents to restrict or disable access to content.

We’ve heard from some customers that it was too easy for their kids to make in-app purchases. As a result, we’ve improved controls for parents so they can better manage their children’s purchases, or restrict them entirely. Additionally, we are offering refunds in certain cases.

Our records show that you made some in-app purchases, and if any of these were unauthorized purchases by a minor, you might be eligible for a refund from Apple.

Please follow the steps below to submit a refund request:

• Find your in-app purchase records. Check your email for iTunes receipts or use a computer to sign in to your iTunes account and view your Purchase History.

• Use this link to submit your refund request to Apple.

• Provide the requested information and enter “Refund for In-App Purchases made by a minor” in the Details section.

Apple will review your request and contact you via email about your refund status. All refundrequests must be submitted no later than April 15, 2015.

If you have any questions or need further assistance with your refund request, please contact Apple.

To learn more about parental controls in iOS, please see this article.

Thank you.

App​le Note from Blog Post Author: Never click on any links contained within an email. Legitimate companies will not encourage you to visit their website with a link via an email. Links in the above email message have been removed for your safety. This email from Apple in regards to purchases through iTunes looks very suspicious as being a phishing scam email. Do not enter your credentials into any website claiming to be from Apple. Image credit: Flickr Creative Commons; by mightykenny --------------------------------------------------------------------- App Store Email Scam #2 Subject line: RE; [ Confirmation Purchase ] [ App Store ] : Your payment has been submitted and being process [ Thank You ] Monday, October 29, 2018. Dear ! Customer,    Thank you for your shopping on iTunes App Store! Merchant Name: iTunes Store! Amount: $12.99 More details about your transaction are included as attached file PDF in this mail. Thank you for using our service.  Thanks, Apple. Support screenshot below: Editor's note: Never click on or open any attachments on scam emails, even if they appear to be harmless.